About Us

OUR MISSION

Nurturing Koalas, Conserving Nature

We’re best known for our world-famous Koala Hospital, which rescues and rehabilitates sick and injured koalas. However, here at Koala Conservation Australia (KCA) we have a range of koala conservation programs that reflect our wider mission to:

  • Lead the world in the care and conservation of wild koalas,
  • Increase knowledge and understanding of the species and
  • Work collaboratively to ensure their survival into the future.

Nurturing Koalas, Conserving Nature

Small team, BIG impact

Our not-for-profit organisation relies on a small team of specialist staff, including environmental scientists and wildlife veterinarians, supported by 200+ trained volunteers working across:

  • The Port Macquarie Koala Hospital
  • Guulabaa Visitor Education Centre (NEW)
  • Wild Koala Breeding 'Guulabaa' (NEW)
  • Koala Research & Education Programs
  • Koala Tree Plantations
  • Habitat restoration programs and partnerships

Our Impact

250

250

Koalas cared for annually

14k

14k

Trees Planted

200+

200+

Dedicated Volunteers

5k+

5k+

Koala Rehabilitated

Innovators in Wildlife Care & Conservation

Opening in 1972, we were the first dedicated Koala Clinic in Australia, and now we’re the first to introduce a Wild Koala Breeding Program. Our approach is evidence-based and compassionate. We collaborate with top-tier research institutions, such as the Taronga Conservation Society, the University of Sydney, and the Australian Museum. It’s a mutually beneficial exchange, with our highly experienced scientists and wildlife veterinarians making KCA one of the world leaders in koala research and conservation.

Our Story

Pioneering Work

The Port Macquarie Koala Hospital was established in 1973 as Australia’s first dedicated Koala Hospital and licensed wildlife rehabilitation facility.

Since then, we’ve rescued, treated and released thousands of koalas, and the Hospital has evolved into a leading koala training, research and education centre. As threats to our koalas continued to escalate, our habitat conservation work broadened to include large-scale koala food tree plantations, habitat rehabilitation and wild koala conservation programs. We’ve also become a popular tourist attraction, welcoming over 100,000 visitors from around the world each year!

The Blackest Summer

During 2019’s ‘Black Summer Bushfires’,millions of hectares of prime wildlife habitat were burnt to ash across Australia. Here on NSW’s Mid-North Coast, we awoke to red, apocalyptic skies and thick smoke for weeks on end. We were surrounded by bushfires, highways were cut, and anxiety ran high. Homes, properties, and lives were lost. Far too late, the rains came…and then they didn’t stop. Floods swept through fragile, burnt habitats,with a devastating impact on wildlife.

Koalas go from ‘Threatened’ to ‘Endangered’

Our region is home to one of Australia’s biggest Koala populations, and the Black Summer Bushfires were catastrophic. Burning through 5.5 million hectares in NSW alone, the fires hit hard on koala populations, already struggling due to habitat loss, drought and disease. It is estimated that 60,000 koalas perished across the country.

The tipping point – Koalas on the brink of extinction

As the huge losses to our koala populations became clearer in the aftermath, The Australian Government upgraded the severity of the koalas' plight as a species from ‘Vulnerable’ to ‘Endangered’. Koalas are on the brink, with the frighteningly real possibility that they could go extinct within 20-30 years. Imagine an Australia without wild koalas? How will we explain this to future generations?

KCA is Seeding Hope

Following generous donations from around the world during the fires, we were able to ramp up our rescue and rehabilitation of hundreds of koalas from the fire grounds. We rolled out critical wildlife-saving initiatives through many burnt areas around Australia, including our Wildlife Drinking Stations.
These additional funds also allowed us to bring forward the development of our Wild Koala Conservation Breeding Program, launched in 2024. We see this as a potential game changer for the future of the species. We’ve built a new state-of-the-art breeding, clinical and research facility, alongside a visitor education centre, near Port Macquarie in the Cowarra State Forest. Called 'Guulabaa', the Visitor Centre is due to open to the public in late 2024.

ROOTS OF RESILIENCE

Our History

Founded
1973
Founded
The Port Macquarie Koala Hospital, founded in 1973 by Jean and Max Starr, began as an initiative by these local shopkeepers who were passionate about aiding the local koala population.
Conservation Growth
1990s
Conservation Growth
The hospital becomes more prominent in koala conservation, working with local and national organisations.
Facility Expansion
2000s
Facility Expansion
Expansion of the hospital’s facilities, including new treatment rooms and expansion of their education programs.
Global Conference
2014
Global Conference
The Koala Hospital hosts the International Koala Conference, highlighting its position in the global conservation community.
Black Summer Bushfires
2019
Black Summer Bushfires
With 5.5 million hectares burnt in NSW alone, the Koala Hospital goes into overdrive, rescuing record numbers of koalas and rolling out life-saving Wildlife Drinking Stations.
Wild Koala Breeding
2022
Wild Koala Breeding
Using funds raised from the Black Summer Bushfires, KCA brings forward plans for a world first Wild Koala Breeding Program. Construction of 'Guulabaa' commences.
'Guulabaa' Opens
2024
'Guulabaa' Opens
We commence our world-first Wild Koala Breeding at Guulabaa. Wildnets Adventure Park and the Big Koala open, and the Visitor Centre is constructed and due to open late 2024.

SUCCESS STORIES

The Story of Lion Leo

This beautiful koala with rare blue eyes has been through quite an ordeal. When a quick-thinking homeowner found him in her backyard with her dogs, she suspected he may have been bitten and called our rescue team. He was treated in our hospital for a nasty foot laceration and, after recovering, was released back to his home range. His stunning blue eyes are a very rare genetic phenomenon, and we hope to see more blue-eyed koalas from Leo's offspring in the future!

Injury
Dog attack injury
Recovery Date
August 2022
Release Date
June 2023
Release Location
Near Port Macquarie

SUCCESS STORIES

The Story of Jarrah

Tiny orphaned Jarrah was just five months old, weighing only 425g, when she lost her mum and was rescued. After a check-up in our hospital, she went into home care where she received 24-hour support. When she was big enough, Jarrah returned to the hospital's pre-release yards. Jarrah learned quickly and adjusted well to becoming a wild koala in preparation for her release. After five months, Jarrah was released back into the wild and is now fending well for herself.

Injury
Orphaned Joey
Recovery Date
March 2018
Release Date
August 2018
Release Location
Port Macquarie

SUCCESS STORIES

The Story of Anwen

After a bushfire tore through the Lake Innes Nature Reserve (LINR), our team rescued a gentle young female Koala named ‘Anwen’. She suffered singeing to 90% of her body and radiant burns to her hindquarters, as well as burns to the pads on her hands and feet, affecting her ability to climb and feed. Anwen received top-notch care at the Koala Hospital and enjoyed daily deliveries of fresh leaves. After five months of treatment and care, she was released back onto the tree from which she was rescued.

Injury
Extensive bushfire burns
Recovery Date
December 2020
Release Date
April 2021
Release Location
Lake Innes Nature Reserve

Our Volunteer Board Members

Chairperson: Sue Ashton (pictured)

Secretary & Public Officer: Elizabeth Casey

Director: Vicky Moule

Director: Professor Heather Cavanagh

Director: Paul White

Director: Rita Saunders

Director: Brielle Hardstaff

Director: Bob Sharpham

Port Macquarie Koala Conservation Hospital

australian charity

Our Funding

As a not-for-profit, registered Australian charity, we rely solely on ‘the currency of kindness.’ We are funded through donations, adoptions, ticket sales, shop sales, and bequeaths. Over the years, we have also received corporate sponsorships and project-specific government grants, for which we are very grateful. Scroll down to see our sponsors and partners.

Black Summer Bushfire Donations

The generous donations we received from around the world during the Black Summer Bushfires of 2019/20 were a game changer for koala conservation. In the short-term, this additional funding allowed us to search for, rescue, and treat more koalas from the fire ground. We also built and deployed 150 Wildlife Drinking Stations across the country, providing much-needed water sources for wildlife.

In 2021-22, we were able to commence the design and build of our new Wild Koala Breeding facility, 'Guulabaa', a groundbreaking program that has never been done before. The breeding program commenced in early 2024, and the new facility and visitor education centre will open in early December 2024.

Our 2025 Hospital Redevelopment

Many of our hospital buildings are aged and in need of replacement. Fortunately, we were successful in our grant application under the NSW Government’s 'Restart NSW' Program to rebuild our Koala Hospital. This will allow us to continue our important work into the future. An estimated 80% of the cost of rebuilding will be met by this Government grant, and Koala Conservation Australia Inc will fund the balance.

Following the redevelopment, our Hospital will not only continue its vital work, but also provide an enhanced experience for locals and visitors. The new facilities will include a raised walkway through the trees, new rehabilitation and permanent resident koala yards, training, research and education spaces, a retail shop, koala museum and theatrette. There will also be interpretive signage, a new clinic, an administration area, an Indigenous story telling space, and educational nature walks, all designed to enrich the visitor experience and promote koala conservation.

The new Hospital, in conjunction with the recently established Guulabaa precinct, will enhance the visitor experience and provide vital koala education, training, and research facilities. Construction of the new Koala Hospital is due to begin in late 2025.

JOIN OUR CAUSE

Your help will have a transformational impact

The Black Summer donations are now fully allocated to the above programs, and we need your support to continue our critical koala care and conservation work. Together, we can help save these precious marsupials.

Donate
UNITED FOR KOALAS
Partners & Sponsors
Great partnerships make a world of difference—and a difference to the world! At Koala Conservation Australia (KCA), we partner with all levels of government, private and public organisations, landholders, research and education institutions, First Nations people, and wildlife and conservation groups to help deliver our programs. Over the years we've been incredibly grateful for the support of the organisations listed below. Since we opened, there have been many good news stories involving our supporters, including a visit from legendary Australian singer-songwriter John Williamson back in 1986. John was so inspired that he wrote the song "Goodbye Blinky Bill" and donated the royalties to the Koala Hospital. He raised over $300,000, which was used to build an ICU area for our sick and injured koalas!

JOIN OUR MISSION

Get Involved

Visit Us

Visit Us

Visit us at our Koala Hospital, and, from December 2024, our new koala visitor education centre at Guulabaa near Port Macquarie!
Adopt a Koala

Adopt a Koala

Adoption directly aids koala rehabilitation and releases, forging a unique bond between you and your koala.
Donate

Donate

Every donation makes a pivotal difference, enhancing our capacity to heal, protect and study koalas.
Volunteering

Volunteering

Dedicate your skills to our cause, experience the joy of hands on koala conservation as a volunteer.